Workshop

Japan Cross-Cultural Workshop

Half-day or full-day single-event workshop for European teams. Framework, communication patterns, and real-deal practice in one sitting. Delivered by Takashi Kawatani (Diversity Management Institute, 35+ years).

Takashi Kawatani leading a Japan cross-cultural workshop
Workshop agenda

What the half-day workshop covers

Three hours, five blocks. Customised per cohort based on the pre-session intake. Full-day version adds etiquette, decision-making depth, and 2 to 3 extra practice blocks.

0:00 to 0:20

Cohort scan

Each participant names the Japanese engagement, account, or counterpart they have in mind. The trainer maps the room before the curriculum starts so the practice scenarios land on real work.

0:20 to 1:20

The framework

How Japanese organisations operate (hierarchy, wa, group orientation). Honne and tatemae. Nemawashi and ringi. Why Japanese decisions look slow on the front end and reliable on the back end.

1:20 to 2:00

Communication patterns

Indirect refusal, silence as response, written-vs-spoken asymmetry. The phrases that mean no, the ones that mean maybe-yes, the ones that mean genuinely-yes-but-needs-more-time. Demo and live decoding.

2:00 to 2:45

Real-deal practice

Two or three of the cohort's own scenarios played in the room. The trainer narrates what is happening culturally and what the next move should be. Most teams say this is the most valuable block.

2:45 to 3:00

Action plan

Each participant leaves with two or three specific behaviours to apply in their next Japanese meeting, plus a list of the cultural concepts they want to read up on.

Format

How the workshop runs

Up to ~15 participants

Workshops run best at 8 to 15 participants. Larger groups split into multiple cohorts so the practice block still gets real airtime.

Remote or on-site

Half-day virtual is the most common format and is delivered natively via video conference, not a chopped-down on-site agenda. Full-day on-site available across Europe.

Half-day or full-day

Half-day (3 hours) covers framework, communication, and one practice block. Full-day adds etiquette, decision-making in depth, and 2 to 3 additional practice blocks.

Half-day virtual: EUR 800 to 1,500 · Full in-house day: EUR 2,000 to 4,000 (travel separate)
FAQ

Frequently Asked Questions

Looking for more than a single workshop?

Book a Japan Cross-Cultural Workshop

Tell us the cohort, the Japanese engagement at stake, and the date you need it run by. Two to four weeks from intake to delivery.